Sustainable quality standards – Restaurant

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Category

Description

The modern catering industry faces a wide range of challenges, ranging from efficient processes to a high standard of quality. In our handbook “Sustainable Quality Standards for Medium-Sized Restaurants” we focus on exactly these topics. This book is specifically designed for medium-sized privately owned restaurants and eateries that are looking for ways to reduce costs, save time, and improve communication.

Our HOTQUA quality standards are the result of many years of experience and intensive practical testing. They provide clear guidance for employees by showing them exactly who, what, how, when, and why needs to be done, and what resources are available to do so. This not only creates safety in the workplace, but also trust in the company and increases employee motivation.

Special thanks are due to our partners and supporters, who have made a significant contribution to the development of these quality standards through their collegial assistance and concrete practical relevance. I would like to thank my wife, Martha Cecilia Höchsmann, for her tireless support in correcting, reviewing documents and making improvements.

The applicability of our quality standards is independent of personnel and shift changes and thus enables new employees to be trained quickly. The quality of our standards has been confirmed by cooperation with internationally accredited certification bodies and more then 100 restaurants.

I am convinced that with these standards you will not only optimize your processes, but also sustainably increase your success in the catering industry.

Inhalt

Six Steps to Success

  1. Quality Standards: Restaurant Management
  2. Quality Standards: Quality Officer
  3. Quality Standards: Personnel Office
  4. Quality Standards: Administration and Office
  5. Quality Standards: Breakfast and Brunch
  6. Quality Standards: Restaurant Service
  7. Quality Standards: Kitchen
  8. Quality Standards: Events
  9. Quality Standards: Restaurant Cleaning
  10. Quality Standards: Building Services
  11. Marketing & Sales Strategies
  12. Sustainability & Environmental Management Checklist 166 Criteria

Vorteile

Your benefits:

  • Reduction of risks through clear standards, without neglecting the individual touch
  • Up to 80% error avoidance thanks to the proven Pareto rule
  • Positive ratings for banks in the rating process
  • Employees experience a high level of motivation through inspiring workshops and training courses
  • Involvement of employees in the development and implementation of the standards
  • Gaining the trust of guests and customers through uniform quality guidelines
  • Fostering a modern corporate culture with clear quality goals
  • Creating a safe work environment where everyone knows where they stand
  • Efficient control tools for department heads and management
  • Optimization of work processes and workflows
  • Increasing regular customer and customer satisfaction through quality standards
  • Potential to generate additional added value of over €1000 per employee per year
  • Immerse yourself in a world where quality, efficiency and employee engagement go hand in hand – with the HOTQUA quality standards!